The Black Sash film challenges SASSA closure of rural cash pay points

The Black Sash film challenges SASSA closure of rural cash pay points. As a result of the Black Sash’s screening of Broken Promises, the difficulties faced by recipients of the Old Age Grant residing in rural areas were brought to light.

Decrease in SASSA Cash Pay Points

SASSA reports that only 0.8% of grant recipients use cash pay points, down from 9,671 in 2019.

Impact on SASSA Rural Pensioners

• GroundUp reported in September 2022 that pensioners in Xhora Mouth, Eastern Cape, struggled after SASSA cash pay points abruptly closed.
• Challenges in Accessing ATMs and Pay Points: Recipients must face high transportation costs and harsh weather conditions to access ATMs.

SASSA Government Perspective

• SASSA’s Efficiency Concerns: SASSA claims that transporting cash to a limited number of people is inefficient and unsustainable.
• Alternative Proposal: SASSA Executive Officer, Brenton van Vrede, suggests involving the Department of Transport to provide transport services for pensioners.

SASSA Community Response

• Beneficiaries’ Rights Infringed: Black Sash argues that the reduction in cash pay points directly infringes on beneficiaries’ rights and dismisses SASSA norms and standards.
• Community Voices: Pensioners express dissatisfaction, emphasizing the need for assistance in accessing grants.

SASSA Response to Documentary

• Editing Concerns: SASSA notes that the documentary was edited, but the essential message remains intact.
• Efficiency and Sustainability: SASSA emphasizes the need for more efficient use of funds, suggesting subsidizing transport services or encouraging cashless transactions.

Conclusion

Black Sash stands by the documentary, highlighting the challenges faced by rural pensioners and urging a more community-centric approach from SASSA.