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SASSA Phone Number Change For SRD Grants



SASSA Phone Number Change For SRD Grants

SASSA Phone Number Change For SRD Grants. Are you a recipient of the South African Social Security Agency (SASSA) SRD Grant? Have you recently changed your phone number or encountered issues with your existing one? Keeping your phone number updated with SASSA is crucial for receiving timely updates and notifications regarding your grant. In this comprehensive guide, we’ll walk you through the process of changing your SASSA phone number for your SRD Grant, whether online or offline.

Importance of Updating Your SRD Grant Number

Having an active and correct phone number registered with SASSA is mandatory for all SRD Grant recipients. Failure to update your phone number could lead to delays in receiving vital information related to your grant, such as payment notifications and updates on your application status.

SASSA Phone Number Change For SRD Grants Online

  1. Visit the SASSA Website: Navigate to the update contact details page on the SASSA website.
  2. Provide Information: Enter your 13-digit ID number and your application ID as prompted on the page.
  3. Submit Form: After entering the required information, submit the form and await further instructions.
  4. Verify Email Address: You’ll receive another form to verify your email address. Provide the email address used to register for the SRD grant along with your new phone number, then click the “submit” button.
  5. Provide Reason: Choose from the provided options to specify why you’re changing your phone number.
  6. OTP Verification: SASSA will send a one-time pin (OTP) to your new phone number. Enter the OTP where required on the site and click submit.
  7. Confirmation: Once your phone number is successfully updated, you’ll receive a notification from SASSA confirming the change. All future SRD grant updates will be sent to your new phone number.
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SASSA Phone Number Change For SRD Grants Offline

  1. Call SASSA Operator: If you lack internet access, simply call an operator on 0800 60 10 11 and request to update your contact details.
  2. Verification Process: The operator will verify your identity over the phone. Once verified, they will proceed to update your phone number in the system.
  3. Visit SASSA Branch: Alternatively, you can visit a SASSA branch in person to update your phone number. Bring along your identity documents for verification purposes. The SASSA representative will update your phone number after verifying your identity.


Maintaining an updated phone number with SASSA is essential for timely communication and receipt of SRD Grant updates. Whether online or offline, taking the necessary steps ensures uninterrupted access to vital support services.

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