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NSFAS Contact Details – NSFAS Contact Num 2023



NSFAS Contact Details - NSFAS Contact Num 2023

NSFAS Contact Details – NSFAS Contact Num 2023.NSFAS’ primary contact details are 08000 67327 (Toll-free), 021 763 3200, and [email protected] NSFAS postal address is Private Bag X1, Plumstead, 7801, and their physical address is House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7700.For NSFAS Application 2023-2024 Apply-NSFAS Login – Login check out now.

How to chat with NSFAS

You can also chat with NSFAS via their website at instead of contacting them by phone or email.

  1. Visit the NSFAS website at
  2. Click on myNSFAS, OR. 
  3. Go directly to the self-service portal at 
  4. You will need to enter your email address and password in order to access your account. 
  5. Click on NSFAS Chat.

Please note that NSFAS does not have a Whatsapp account.

NSFAS Contact Details

How to contact NSFAS by email

National Student Financial Aid Scheme also has an email address that you can use to contact them. Here is how.

  1. Open Gmail on your phone or computer.
  2. Click Compose icon. On the upper-left side of your Gmail inbox, you’ll find it. By clicking on it, the lower-right corner of the page will open with a “New Message” window.
  3. Next, enter the email address for NSFAS…[email protected]. Type it into the “To” or “Recipients” text box at the top of the New Message window.
  4. Please add a subject. The “Subject” text field is where you can type whatever you want as the email’s subject.
  5. Enter your email message, e.g. your enquiries, issues etc. Add attachments (images, .pdfs, .docs, .ppts, etc.) if necessary.
  6. Click Send. The blue button can be found in the email’s bottom-left corner. 
  7. Wait for a reply from NSFAS.
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NSFAS virtual contact center

The NSFAS contact center is open from 8 a.m. to 1 p.m., Monday through Friday.

You can also reach their virtual contact center through the following channels:

  •  Email: [email protected]
  •  Facebook: National Student Financial Aid Scheme
  •  Twitter: @myNSFAS
  •  Instagram: @myNSFAS

Checking account balance and payment contact details

For queries regarding NSFAS accounts, payments, and balances:

Vuvuzela Fraud & Corruption Hotline

To submit information on fraud or corruption identified or witnessed:

  • Tel No.: 0860 247 653
  • Email: [email protected]
  • Fax2Email: 086 726 1681
  • SMS Call Back Number: 30916

General, student, and NSFAS Wallet enquiries

For general, student and NSFAS Wallet enquiries

Postal Address

For university and TVET College documents

Private Bag X4, Plumstead 7801, South Africa

Postal Address

For NSFAS Wallet documents,


Private Bag X6, Plumstead 7801, South Africa

Physical address

4 Christiaan Barnard Street, Cape Town City Centre, Cape Town, 8000

Submission of legal documentation to the National Student Financial Aid Scheme

 Email: [email protected]

Non-submitted and unlogged NSFAS legal documentation will be deemed invalid and will not be addressed in a timely manner.


NSFAS Media enquiries

For all media-related enquiries please contact:

Outreach and Community Event Invites

The following NSFAS contact information is available for queries regarding outreach and community events:

University-specific NSFAS contact details

These are the contact details for your university if you are looking for information about the National Student Financial Aid Scheme.

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Unisa Nsfas contact details

NSFAS is a requirement at Unisa, one of the colleges in Durban. For more information about NSFAS funding at the University of South Africa (UNISA), please contact the Directorate of Student Funding at [email protected] or 012 441 5612.

UJ Nsfas contact details

NSFAS has appointed the University of Johannesburg (UJ) to administer its funds. Contact UJ via [email protected] or one of its campuses;

  • Bunting Road Campus (APB): 011 559 1250/1173/1193/1594/1552; A 24 red.
  • Doornfontein Campus (DFC): 011 559 6195/6412/6063 – 185, Admin Block.
  • Kingsway Campus (APK): 011 559 3768/3575/2965/3906/4035/ E ring 133.
  • Soweto Campus (SWC): 011 559 5507/5508/5702 – rooms 109 & 111.

Wits Nsfas contact details

Ms. Nonkululeko Mavimbela (Student Liaison Officer): 27 11 717 1083.

Ms. Rendani Motsharine (Student Liaison Officer): 011 717 1084.

Mrs. Portia Simelane (Supervisor): 27 11 717 1072.

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